Support
Santino's support channel. We read every message and reply within thirty days at most, usually much sooner.
Write to us
Email supportInformation that helps us reply faster
Device model and operating system version (for example, iPhone with iOS 18).
What you were doing when the problem occurred and what you expected to happen.
A screenshot, if the problem is visible.
The email address linked to your account, if the problem is with signing in.
Frequently asked questions
I'm not getting the sign-in code
Check your spam folder and make sure the address is spelled correctly. If the code still doesn't arrive, write to us with the exact address.
A parish, mission or prayer is missing, or its details are wrong
In the app you can suggest a new place or a correction; a person reviews every suggestion before it is published. You can also let us know by email.
I want to delete my account
You can request it from within the app, under Profile → Delete my account, or by email. The procedure, the data that is deleted and the processing time are explained here:
See the deletion procedure →Payments and subscriptions
Subscriptions are managed entirely by the store you installed the app from: cancellations and refunds go through the App Store or Google Play. If you still notice a problem, write to us.